Live taxpayer calls, routed to your resolution desk alone.

Yes. Each call is routed to one tax resolution firm, practice, or law firm and is never resold, shared, or sent to a second desk.

Tax relief calls start from $125 per billable call, paid from a prepaid balance with no contract and no monthly fee. Your exact rate depends on the states and hours you cover, and we confirm it with expected volume before you fund anything.

A billable call is a taxpayer or business owner who owes the IRS or a state, in a state you serve, during your hours, describing a balance, unfiled years, or collection action you handle, and connected for 90 seconds or longer. Callers who only need a return prepared, callers looking for the IRS phone number or a refund status, existing clients, vendors, job seekers, callers clearly below your minimum balance, and repeat callers within 14 days are not billed.

Every call is transcribed and checked by AI against your criteria (states, hours, minimum balance, and the case types you take) before it bills. A call that falls outside them is not billed. If a call still looks wrong, press Request credit on the call and the QA team reviews it against the recording.

Yes. You set the smallest balance you take on, and AI checks each call against it before the call bills, so callers who clearly owe less are not billed. Balances are self-reported on a call and are often rounded, so treat the figure as a screening question for your consultant and confirm it with an IRS transcript.

Both come through. You choose federal, state, or both, and whether you take individuals, businesses with payroll tax debt, or both. Callers outside the types you take are not billed.

This program is inbound calls only: the taxpayer dials and is connected straight to your team. Live transfers and shared web leads are not part of it, so every billable minute is a taxpayer who chose to call.

From February through April, when filing season surfaces balances and unfiled years, and again from late summer through fall, when IRS notices, levies, and garnishments land after assessment. Daily caps let you take more calls in those months and fewer when your consultants are full.

Inbound calls start with the taxpayer dialing a number, so there is no outbound dialing or texting of the taxpayer to begin with. Your representations on the call, your fee terms, who represents the client before the IRS, and any follow-up your team does remain your responsibility, so review your process with counsel.

Most accounts are usually live within a few days, after a short setup call, account verification, and funding. Starting with a small, capped first batch and reviewing the recordings is the usual path.